So it’s bound to happen — Globe Telecom’s 4G/WiMax Service is now offered in prepaid plans. Just buy the WiMax modem and load it up to get unlimited internet all day.
The WiMax modem starts at Php2,990 (one-time) and all-day unlimited internet costs Php60. Speed is up to 512Kbps.
Reloading is done via Autoload Max, Share-A-Load, GCash, prepaid cards and even through bank ATM or credit cards.
Kahit 100mbps pa i-offer ng Globe wag maniwala. They use outdated infrastructure, too many subscribers in their ports that leads to congestion up the wazoo, and their customer service sucks.
I challenge anyone with a Globe account to fake a problem and then ask for a Supervisor and see how long it would take the representative to “accidentally” drop your call.
Subukan niyo lang ng maniwala and the fact is, alot of these people dislike Globe service for a valid reason. At least sa Smart, tatangatanga lang ang customer service nila unlike Globe, the reasons, excuses, and yung pagsisi pa nila sa computer mo seems like its scripted.
Been calling them to fix my internet connection dahil intermittent connection nararanas ko for almost a month now. Mga technicians nila pupunta sa bahay, magping ng Yahoo tapos mag Youtube tapos sabihin “Ok na sir”. Tapos an hour later wala na namang internet.
Dapat sa Globe makasuhan na talaga kahit lang Class Action Lawsuit para tumino.
@teddy curtis
Nakakadisappoint marinig sa customer service na sasabihin nya as an excuse “the number of subscribers using the service line in the area in any given time”. Globe advertised it to be “NO NETWORK CONGESTION” at we are expecting it to be that way. Ano ng nangyari sa “ULTRA RELIABLE” Wimax statement nila. Katatawag ko palang sa customer service at pare-pareho lang sa mga excuses nila. 3 months palang ako sa Globe WiMAX hindi ko ramdam ang promise nila. Pagdating sa billing, mabilis pa sa 100mbps internet connection ku dumating.
Tapos nag prepaid pa sila, ano na nangyari? 9 months pang pahirap sa mga subscribers? Sana naman bago nag prepaid ay inayus naman nila ang postpaid subs nila. Medyo nakakapikon pero parang wala tayong magagawa kasi daw hindi nila sinabi na 1mbps ang mukuha yun ay peak lang kahit 10kbps lang makukuha mo di ka pwedi magreklamo.
may virus daw pc ko :)
– computer specifications (software/hardware specs)
– viruses/spywares/worms/
– website congestion (number of people accessing the site)
– the number of subscribers using the service line in the area in any given time
@Teddy Curtis
Ilan beses na rin akong tumawag sa customer service nila sabi pupunta yung technical staff nila para i-check kung saan ang problem pero naka 3 job order na ako wala pa rin pumupuntang tao from Globe dito. Na-eexperience ko naman ngayon talagang NETWORK CONGESTED ang connection. Akala ko ba sabi ng Globe Advertisement, “NO NETWORK CONGESTION”, WTF. Matagal magconnect at napakatagal ng latency. Umaabot sa 1000+ ping time sa Yahoo at Google madalas ganun at pati sa DNS may problem din. Full bar connection ko at 100% sya pero talagang hindi ako satisfied sa speed at consistency ng internet. Hindi lang tayo may problem, pati ibang mga taga rito sa San Fernando at Santo Tomas ganun din experience. Always excuse ng mga telcos… “Technical Difficulties”. Hay naku!!!
Pampanga din ako, medyo naisahan ata ako ng globe, kala ko dikuna maririnig ang “try nyo po ulit mamayang madaling araw, madami po kasi gumagamit sa oras na to”. Pwedi po bang magmakaawa na ayusin po ito?
@ John Carl
well said.
work in a telecom company, and you will understand the reason behind…
you have worked as a trainee. I work as an engineer…
who knows we might cross path someday, yun kung telecom field talaga mapapasokan mo after the board exams. Good luck.
Hello @bokoi.
Nice, we’re getting on the same page now.
1. I agree with your explanation that ISPs are thinking far beyond the technicalities. They are capitalists, anyway. Even I would not equate marginal cost with marginal revenue.
The following should be addressed to Telcos. Btw, I have worked for San Miguel’s wi-Tribe as a trainee. I get what they are doing.
2. Since WiMAX is much better than 3.5G, why not utilize it the way it should be? Let’s include AS, okay. How much from the original speed will its factor cause?
To Globe:
If WiMAX gives high speed, why offer it with the same level of 3G standards? If WiMAX is highly reliable in other countries, why do a lot of people say it’s shitty? Why is it more expensive with your service than in other countries’.
3. With the existence of WiMAX and LTE, yes, DSL can be ruled out. Yes agree with you, it may take a long time due to politics (not that of the public officials).
4. It’s always good to ask questions extensively so that others may be well-informed. So I ask the Telcos, why can’t our speed be at par with other countries if we are using standards as set by IEEE? NTC should make up its mind and hire fresh graduates to understand the new wave of technology. LOL
I’m sharing this article
http://us.asiancorrespondent.com/tonyo-cruz-blog/wanted-true-high-speed-broadband-in-the-philippines
With the new wave of technology, NTC’s current standards are in a way obsolete.
hehehe, ang tatalino naman ng mga istudyante ng ECE!
pagkagraduate wag kayong mag-aapply sa mga telcos ha? magsisisi lang kayo :-)
@ John Carl
Clearly you did not get my point. You gave lot of details on your post without analyzing what I am pointing out.
1. I never disagreed with your points regarding WIMAX technology. You are technically correct, for most of it…
2. You are not thinking the way ISP’s think beyond the “technical” aspects of the service.
2.1 1Mbps internet connection irregardless of how you get that 1Mbps is still 1Mbps.
2.2 transmission you talked about refers to WIMAX modem to WIMAX BTS. You ever thought of WIMAX BTS going ASN?
3. how much is 1Mbps DSL offered by Pldt/Globe?
I believe its about 1k per month. How much is WIMAX 1Mbps? the last I checked is still about 1k per month. Now if Globe offered WIMAX at only 1k per month with a speed of 8Mbps, wouldn’t it kill the DSL?
No point comparing 3.5G to WIMAX as we both know the advantages of the latter to the former.
Perhaps in the near future, we will really be experiencing speeds the way it should be at the price much more affordable than it is now.
no need to get pissed at their service offering as per Yuga’s post, save it when you actually experienced the service itself.
Got DSL, WIMAX and tattoo by the way. Lately, Globe has shitty internet connection…
paki forward nga sa globe lakas talaga ng topak nila.
60pesos = 512kbps?? samantalang 50pesos lang yun supersurf50 2mbps ng globe tattoo nila.
ang galing naman ng marketing nila.
@bokoi
Hi fellow engineering student. I understand what you’re pointing out, bro. However, there are some erronous assumptions you’ve stated.
1. Philippines’ formula for wireless service is
Service = engineering economics + politics (on its basic framework)
2. In Asia, Philippines has slowest wireless (blame NTC for the 1dBm minimum power transmission standard) and the most expensive services.
3. 144 mbps is theoretical, yes. But have you read iEEE papers explaining the almost contant bandwidth and gain it could render for stationary and moving people? It’s more reliable than 3G.
4. Sun/Globe/Sun’s services are all slow, period. If you look at your device’s settings, you’d see a WCDMA preferred option as the highest you could pick. WCDMA’s theretical speed is 2 MBPS. In some spots in Metro Manila, i have reached an exact download rate of 2MBPS.
5. 795 and 999 pesos for 512 kbps and 1 MBPS WiMAX, respectively, is expensive. WiMAX. Again compare Phils with SEA countries. Been in Singapore and I could attest that paper speed is at par with the actual speed — with price not at par with ours.
WiMAX is designed to have a LOW POWER transmission, with high gain and wide bandwidth, and low bit error rate compared to 3G.
Although it maybe visible that Phil’s wimax is relatively cheaper, it’s still expensive.
On the average:
999pesos for WCDMA (3G) 512KBPS
999pesos for WiMAX (3.75G) 1MBPS
Out of the box? I have extensive bases and reasons for my points bro. And i have explained them enough, not just mere conclusions.
Sir Yuga, thanks for informing us. My comments are just for information. :)
@john carl
I’m also an ECE. From La Salle.
How much will you pay for 144Mbps internet connection?
for 795 monthly payment, Globe/Witribe will give you 144Mbps? The speed you stated is even theoretical.
even HSDPA theoretical speed is upto 84Mbps and yet we only have 2Mbps from Smart/Globe/Sun…
think out of the box. if you know what I mean…
Hi guys. I’m an ECE student in UP. After reading this article, to be honest, I got pissed off with Globe.
Let me point out some things.
1. WiMAX is under the 3.75 generation of wireless comms. “In the US,” it pegs at a maximum speed of 144 MBPS for both stationary and mobile users. It’s a highly reliable technology.
2. WiMAX is not a brand name. For all what it’s worth, I am disappointed by Globe’s strategy — marketing the name for user deception. Max sounds good, doesn’t it?
3. 144 MBPS minus 512 KBPS equals a large number. Where did it go? If you know what I mean.
4. What’s the POINT of subscribing to a technically high-end technology if its serviced speed is just 512 KBPS??? To have a fast and highly reliable speed — this is the main point of the international body why it approved WiMAX.
Don’t be deceived by the marketing strategy, folks. Be sure to know a service and compare it with others before falling into infatuation.
Please Globe and NTC, give us a break.
How much does the big and small modem cost?
• Small Modem (Model: UH235): P2,900
• Big Modem (Model: BM622): P4,500
Guys, abangan nyo ang promo, magiging 995 yan with preload pa. pero baka mainip kayo sa December pa.
I’m a Globe WiMAX 1Mbps subscriber here in San Fernando, Pampanga and after the first trial month experience with its service, i haven’t got anymore reliable signal everyday. Whatever happened to their big advertisement claim of their WiMAX service quoted:
“Internet Na Paputol-Putol (targeting other Telcos)
Ultra Fast, Ultra Reliable (claimed by Globe for their WiMAX service)”.
It seems that their claim has gone the way of the dinosaurs. 3 months later, I’ve experienced more downtime with the service and even frequent inability to connect and get a consistent connection speed after the first month trial period. I’d hope someone from Globe will be able to read this and take it as a constructive critizism and improve their services regarding this matter.
Holy piece of crap. If you are in Manila, just use Sun’s 3.5G broadband service for 799/month and youll get super reliable service and reach up to 2Mbps…
Im using the sim in my Smartphone and it never fails to impress me.
im so sure this will suck and will be unreliable on the signals….
paputol putol nnmn ung connection for sure
anyone who tried this one?
Same crappy reception now made even more affordable thru prepaid!
Seriously, I may not be a rocket scientist, but Wi-max must indeed be the first, biggest failure of Globe. It doesn’t deliver what it promises (the entire country is my witness). Good thing it has a 30-day trial.
FAQ in Globe Wimax Prepaid
Whats new with Globe Wimax?
• PREPAID: Globe Wimax Prepaid 4G is the only Prepaid internet for the home. All other wireless prepaid internet services are for mobile or outdoor use.
• FAST: It is super fast at 3Mbps
• No network congestion
Do I need to submit anything to avail of Globe Wimax Prepaid 4G?
• No, need to submit any documents.
• Just pay P2,900 for the Globe Prepaid WiMAX kit.
What’s do I need in order to start surfing?
• You will need at least P60 to be able to avail of the 1-day unlimited surfing.
• You will be given a virtual number just like a prepaid mobile number. This is stickered on the box.
• You can load your device through the following using this virtual number:
• Globe Load retailer or Autoload Max
• Share-A-Load
• ATMs
• GCASH
How does the 1-day unlimited surfing work?
• The 24-hour period starts after you click “Start” in the User Portal. Note that you will only be able to click Start if your unit has at least P60.
Can I load an amount that is worth more than the value of 1-day unlimited surfing, e.g. more than P60.
• Yes, you can. When the first day pass ends, you will have to press “Start” to begin the next day pass.
How do I reload my Globe Wimax Prepaid 4G Kit?
• You can reload through:
• Globe Load retailer or Autoload Max
• Share-A-Load
• ATMs
• GCASH
Can I use my Globe WiMAX-4G in other places?
• Yes, it is portable. You can use it in other places where Globe WiMAX is present.
I am a current Globe WiMAX Postpaid or Globe DSL subscriber. Can I shift to prepaid?
• Yes, if your contract period has lapsed.
There are 2 types of Wimax modems available, the small and big one, which one is best for me?
• The type of modem you should get depends on your location.
• After checking the coverage maps, if your area is more than 800 meters away from the Wimax cellsite, you should get the bigger modem. If you are less than 800 meters away from the Wimax cellsite, you can get the smaller modem.
How much does the big and small modem cost?
• Small Modem (Model: UH235): P2,900
• Big Modem (Model: BM622): P4,500
What if I am not happy with my Globe Wimax Prepaid 4G kit, can I return it?
• If you are not happy with your Globe Wimax Prepaid Kit, you can return it within 7 days from the date of purchase.
• Requirements:
• Kit must be complete and in good condition
• Official Receipt
again wimax is not 4G that is false marketing from the telcos.
Hi Yuga,
I just wanted to ask if you know which Business center I can go to avail of this. The last time I visited a Globe business center they just took my phone number and told me they will call. It’s been like a month almost and I have not heard from them. Thx :)
sigurado may IronPort nanaman to so shared IP…useless in downloading filesharing sites..
Php60 for 1 day unlimited? tapos 512kbps lang? Duh!
nagwimax ka pa tapos 512kbps lang speed.. hahaha
the question is.. Is Philippines ready for this 4G?
coz, seriously, the network providers are surely holding this down to totally push through, with what’s rightful for the users, of course.
this way they could always come up with an ad saying that they’re revolutionized their technology.. blah blah blah..
sus kahit iprepaid pa nila yan!!!
ang bagal ng wimax ng globe…..!!!
kung one day unli mag sun ka na lang kayo..!!!
@lezuric sino ba bobo kuha nito 60pesos daily 4 30 days na pwde ka naman monthly arnd 800pesos? basahin mo nga comment mo. stating d obvious na to ha, prepaid nga eh, para sa ngtitipid na hindi naman everyday yung gamit ng internet.
anu ba tlga 512kb o 3mb? chupol nmn 2 c jc pang gulo.. ang mahal nmn yan mg wawireless nlng aq gnun din nmn pla mas tipid pa..
please update 512kb or 3mb?
wimax is not in the 4g category
-ece guy
We’ll just have to wait for the technology to mature and the prices to fall when competition is arises between network providers.
I remember when the mobile broadband was introduced with 4k+ unit, that was expensive. However, even with the poor performance at some locations, many got into the mobile broadband connection. And now with the prepaid version and cheap netbooks around, almost everyone I know with a laptop/netbook has a broadband.
I just hope that the WiMax unit is portable and smaller, although it looks classy and I remember there are skins for that to match your room.
ako nga subscriber ng globe wimax nila na 1MBps. Bulok naman may capping pa, ang magiging speed mo is 300 Kbps, di na nga bumalik sakin for 2 months ang 1MBps spedd.tapos browsing na nga lang di pa maayos. Lagi silang may DNS problem. Check nyo yung thread sa tipidpc.
Wait, so you have to carry that sort of large vase to get an internet connection?
For a 512 kbps you need to pay close to 2k, that’s why wired DSL is still the best alternative, then just setup your own Wifi.. more stable than any wireless.
Just my 2 cents! :)
sir yuga up to 3 mbps yan. Kindly check and correct your post! Thanks..
here’s the supported link http://site.globe.com.ph/web/broadband/wimax/prepaid?sid=TEg5fMuxpRYAAFs9wTUAAADVe
technically wimax is not even 4G sooo…yea
baba ng BW – malamang bumagsak pa!
Now, let’s wait for Sun Cellular’s WiMax. Lol. I really don’t get it why they (telcos) hype up this kind of service so much. Well, yes, in theory, it is superior to 3G technologies, but the implementation today does not show any obvious reason to shift.
Come on, 512kbps? Unstable connections? Capped / metered connections? (Yes, that’s you Wi-Tribe). I suppose they have to perfect this type of service first, before offering it to the public.
Why not offer it to a few, then slowly expand later on? IMO, people do not need to be further traumatized by crappy service.
Our organization was initially eyeing WiMax to provide stable bandwidth for our in-the-field video livestreams of various conventions. Sadly, our experience with another “4G” internet service provider was a world of hurt, with terrible latency and poor upload/download speeds versus free(!) WiFi and DSL. Hopefully, with the introduction of Globe’s service we can finally get a mature and reliable product.
If ever it isn’t though, I guess I’ll stick to other infrastructures in the meantime.
Expensive.
watta hell.. that will surely sux..
kung 60php x 30days = 1800php monthly..
512kbps lng ang speed
plus unreliable service..
only stupid will bite this WiMax Prepaid.. tsk…
kahit pa low latency sobrang baba nman ng max speed! :/
I hope Smart could offer a better service!
4G delivers a more consistent, reliable speed and low latency..
why use 4G over 3G?
mahal!
@jay – sabi nila: 60 provinces across the Philippines, covering 365 cities, including Manila, Caloocan, Cainta, Antipolo, Taytay, Plaridel, Cabanatuan, Dasmarinas, Bacoor, Imus, Tanza, Calamba, Batangas City, Cebu City, Cagayan De Oro, and Zamboanga
i’m sure this will suck!!
sir abe, san na ba avaialable ang wimax?
@Charles
Guess what… i just called their hotline again. The result: “WASTE OF TIME” for the 4th straight time. They’re always saying the procedures on checking and again telling me that their technicals would come to my place to probably fix my internet connection problem… I doubt they will. Its been 3 weeks now and my SmartBro HSDPA USB modem connects and transmits data faster than my Globe WiMAX up to 10 or more times better. Wanna bet? I have recorded a video on it. I’d probably upload it to YouTube and share it on Facebook. I’ll update all you guys with the video link later.