Globe has revealed that its “loyal” Globe At Home customers are eligible for a speed upgrade of up to five times their current subscription.
According to Globe, providing free permanent speed upgrade is a timely response to the demand for reliable connectivity since most households continue to work, earn, and learn from home.
Customers may check their eligibility through the Globe At Home app as certain terms and conditions apply.
“Making sure that our customers are provided with the service they deserve is our top priority at Globe At Home. Under this new normal, we are given an opportunity to understand our customers’ needs better and respond with solutions that are powered by care such as providing them with better connectivity and service experience,” said Darius Delgado, Globe Vice President and Head of Broadband Business.
As per Globe, customers may self-activate the permanent upgrade through the Globe At Home app. On the app’s dashboard, go to ‘Account Services,’ click ‘Upgrade Your Plan,’ and proceed to ‘Select Preferred Plan.’
The Globe At Home app is available for download on Android and iOS devices. The telco noted that the app allows customers to monitor their data usage, settle their bills, change or upgrade their plans, report an issue, request for reconnection at home.
Kalokohan, free upgrade niyo ibig sabihin no one time fee to upgrade pero may monthly na dagdag, puro pang gugulang lang sa customer