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Globe clarifies details on new broadband plans

Abe Olandres March 17, 2015 · 2 min read

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In an press release sent to us by Globe Telecom, the company has clarified that existing subscribers will not be affected by the changes introduced in their broadband plans. This is in response to our report yesterday about the new data scheme.

Globe clarified that the new Tattoo Home broadband plans are consumable data plans designed for new customers who prefer exclusive content such as HOOQ, NBA and Spotify along with their plans.

Since the consumable plans have corresponding monthly data allowance, they are not subjected to any capping. Customers will only pay for what they use, and may also opt to add a volume boost should they need extra data for as low as P50. Customers are also eligible to avail of an additional 50GB on top of their base plan data allowance to allow them to right-size their data plan according to their actual consumption as part of a 3-month test program.

Only new broadband subscribers will automatically be subscribed to the data caps. Consequently, old or existing subscribers who will upgrade/downgrade their plans will also be migrated to the new data limits.

Here’s the complete press release we received via email:

Updated: We received an updated version of the new broadband plans which include the old Plan 899, 999 and 1099 with Unlimited bandwidth allocation.

“Old and new broadband subscribers have the option to upgrade (or downgrade) to the new plans. Basic Internet and Internet Bundle Plans (1Mbps and 2Mbps) are also still available.”

It was explained to us that the 3 old plans were never removed and will still be offered to new or future plan subscribers.

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Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

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366 Comments

mac · 11 years ago

Ok yan.. astig!! kasi wala pa namang cable sa bahay. Internet lang meron… tapos pwede nako manood ng movies sa HOOQ nila :)

Ambrot Nalang · 11 years ago

daming taga globe nagko-comment dito ah… halatang halata hehe..

Daianmendoza · 11 years ago

New offer lang naman. Globe still has unli internet until 2mbps ????

pogi · 11 years ago

kalokohan ng Globe! no choice! PLDT na lang T_T

gray · 11 years ago

Wow ang daming binayaran ng globe dito. Sunod sunod tapos mga new commenters pa.

candy · 11 years ago

What’s wrong with trying to look at this new dsl plan in a positive perspective? Everyone just keeps complaining and getting mad, I’m already paying for it so why not just enjoy what’s being offered to me.

P.S.

I don’t need to be paid by any network to show how much I like a new product

Reader · 11 years ago

Daming pakawala ni Globe dito sa comments section ah! The only people who’d view this sh**ty scheme by Globe are those who are too dumb to realize they’re being scammed or those na binayaran para mag-flood ng positive comments dito along with the disclaimer na hindi raw sila binayaran to make them appear credible. Haha!

Samefag · 11 years ago

Isang tao lang nagcocomment na puro positive. Haha. Pathetic.

Raya Luz · 11 years ago

The stuff that each tier comes with are okay ah. I know lots of friends na matutuwa na may kasama nang HOOQ :)

candy · 11 years ago

I don’t know about you, but me thinks madaming movie buffs ang matutuwa sa Hooq – like me!

AreYouKiddingMe · 11 years ago

Are you kidding me????? ROFL. Hahahahaha

mightymax · 11 years ago

Eh meron na naman palang unli pa eh. Bagong offer lang to mga pre. meh unli pa

pompim · 11 years ago

oks na oks na oks ka talaga sobrang oks na oks ka talaga mam oks na oks na oks. sobra oks.

kelsey · 11 years ago

Solb sulit may naka-bundle na NBA league pass

cherry gil · 11 years ago

sana may got to believe sa hooq :3

jinkee · 11 years ago

oo na nga! ang kulit mo baka nga meron

cherry gil · 11 years ago

Sana may got to believe na sa Hooq :3

jinkee · 11 years ago

kung meron ako nalang gagamit sa hooq sa bahay

black_howling · 11 years ago

YESSS SPOTIFY SA 1099 PLAN YESSSS

zEKE · 11 years ago

Spotify forever <3

kiko · 11 years ago

tuloy tuloy na yung playlist ko sa spotify :D goodbye ads!!

kuya lim · 11 years ago

wAG ng magreklamo may nba league pass naman

MAY INTERNET · 11 years ago

GOOOOD MOOOOORNINGGGGG!!! MAY INTERNET AKO

BDomillo · 11 years ago

Spotify helps me relax after work nakakainis kaya yung mga ads. Subscribe nga ako sa new tattoo plan para tuloy tuloy na yung playlist ko hahaha

still here · 11 years ago

I will not survive today. ???????? goodnight.

eric · 11 years ago

bukas nalang

jinkee · 11 years ago

kasi yan lang naman ginagawa ko so oks lang ako sa bagong dsl bahala na ang mga anak ko kung gagamit sila sa spotify at hooq na yan

AreYouKiddingMe · 11 years ago

I doubt kung makakagamit ang “MGA” anak mo diyan sa baba ng data allowance. Baka kahit sa ISA mong anak, kulang pa eh. Hahahahahaha

jinkee · 11 years ago

oks sa akin basta makakapagfacebook pa ako

jinkee · 11 years ago

basta makapag tweeter pa ako oks na ako <3

Imbiyerna · 11 years ago

It’s spelled “Twitter,” you obvious slacker na hindi man lang marunong mag-spelling.

mowneth · 11 years ago

yung spotify na yan gusto ko yan

kirby899 · 11 years ago

Nuod forever ng NBA! Sulitin na natin tong DSL mga pre

minqks · 11 years ago

yey wala ng ads ang spotify hehehe

kidlatzz · 11 years ago

NBA LEAGUE!! WHOOO!!!

JohnLloy · 11 years ago

uhmmm kailan po effectivity nito? at ano yung date ng “NEW SUBSCRIBER”? salamat po.

elgy · 11 years ago

Sorry but this is again BS if I relate this issue to my experiences with our TATTOO POCKET WIFI subscription. Old subscribers won’t be affected?

Then why did my Plan 999 UNLISURF stick got affected by these changes? “Fair Use Policy?”

Started with my POCKET WIFI subscription 4 years ago with NO CAPPING. Then early last year(2014), they implemented a 1GB Daily Data Cap to my UNLISURF PLAN. Then by the end of last year, they implement a 3GB Monthly Data Cap to my UNLISURF PLAN (Take note my data cap is even lower than the current Go Surf 999 Plan which is 5GB). Now, how can this be still the same UNLISURF PLAN I subscribed to 4 years ago? Nobody browses on 2G speeds anymore.

These changes are UNFAIR to us old and loyal subscribers.

elie fernandez · 11 years ago

I think the new offer will not affect the old subscribers. Unli can still be used.

Jerry · 11 years ago

Dude pang DSL lang to bro. Di pang mobile wifi

Domeng · 11 years ago

Sulitin niyo nalang! Sa Hooq nalang ako babawi sa bagong DSL plan na yan. May TV plus na kami para di na ako bibili ng cable. Istream ko nalang ang mga movies ko.

BOBERT · 11 years ago

NBA LEAGUE PASS!! WHOO!!!

Jiezel · 11 years ago

Yung mobile data naiintindihan ko pa kung bakit kailangang i-cap kasi nga it is mobile and it is intended for personal use.

Pero yung DSL may cap na din?! Seriously Globe, yang DSL kinakabit yan sa bahay kasi nga gagamitin ng buong pamilya. Anong gusto niyo, awayin ni kuya si bunso kasi Youtube ng youtube baka maubos niya ang data allocation?! So you are basically promoting chaos within the Filipino household? This is such an irresponsible initiative Globe. Ok na sana yung daily capping pattern prior to this kaso di pa kayo nakuntento? Isipin nyo naman, mobile data may cap. DSL may cap na rin. So ano na lang choice namin from your products?

At dinagdagan nyo pa ng Hooq at Spotify na alam naman nating malakas kumain ng data tapos kakarampot lang ang data allocation na binibigay nyo?

Gumaya lang si Smart sa initiative nyo na mag-cap sa mobile data, lumaki na kaagad ulo nyo at naisipan nyong mag-cap na rin sa DSL at magbasakali na gumaya na rin ang PLDT.

Hay naku ewan sa inyo.

Davi Lantin · 11 years ago

Does Smart have data capping? I find it bothering actually that telcos keep it on their fine prints. Ikaw naman pirma lang ng pirma for subscription. At least now this tells us straight to our faces that internet should be consumed wisely.

chickboy · 11 years ago

#iboycott globe

Jeric · 11 years ago

san ba to nila kinuha yung data? imagine paying the same amount pero lugi ka naman kasi capped ka…

take this for example.

1. yung mga subs before before 2011 = 1299 @ 2mbps – unlimited data, no daily or monthly cap.

2. yung 2011 to 2014 = 1299 @ 3mbps – 7gb daily cap. – nandito ako ngayon, so safe pa.

3. 2015-beyond = 1299 @ 3mbps – 15gb monthly with hooq,spotify ek ek!

you are paying the same amount pero talo kalang kasi bagong subs ka.. yung mga subscribers before 2011 na hindi nag pa upgrade/downgrade ng plans naka unlimited pa nga hanggang ngayon.

So saan yung fair dyan aber? Ikaw pa yung bago, ikaw pa yung dehado.. this is BS!

ano kaya yung susunod? Baka 10mbps pero piso per minute or 100mb for 100pesos na yung singilan.

Nett · 11 years ago

This wretched service really sucks! Presently I’m subscribed to their unlimited 3MB plan but limited to 7GB per day. Believe me, it’s not only that, due to their limited IP address pool, Globe implemented carrier grade NAT thus restricting connectivity of online games and remote connection like IP camera, VoIP, VPN, etc. They’re really suck! For more than 10 years subscribed, starting 2014 their connectivity is getting worse. Even advertised the rate you could only achieve 60% of it and they’re calling it tolerable. Sorry for these strong words but really what Globe needs is to re-think their strategy or else, change their motto, DICONNECTING PEOPLE!!!

AreYouKiddingMe · 11 years ago

And that’s precisely the reason why they are implementing all these ABSURD caps.They DON’T have the capacity, DON’T WANT to invest more yet WANT to earn more profit.

Complete formula for greediness. I don’t wonder why Globe will always be number 2 to PLDT/SMART.

abuzalzal · 11 years ago

Ahh, kaya naman pala…pag nag exceed na

Php50 / 1 Gb

Php200 / 5 Gb

Php300 / 10 Gb

Galeng!

Bigyan ng award ang sinumang nakaisip nito!

tam · 11 years ago

Lahat ba kayo mga bum at palaging nasa bahay para maaffect masyado ng ganyan? Don’t you have jobs so the only time you use your net at home is when you get home from work and on the weekends, and on the weekends, don’t you have a social life?

gaston · 11 years ago

Haha on point! These people has a lot to say. Ano nga ba ginagawa niyo sa internet? Kinakain? Download ng kung ano ano?

anon · 11 years ago

Downloading steam/playstation network games/watching hd movies pag may free time?

Nice sweeping generalizations, smartazz.

AreYouKiddingMe · 11 years ago

A lot of people do work from home nowadays in case you don’t know kasi siguro isa ka siguro sa gumigisng ng 4am at nakikipagsiksikan sa MRT sa umaga at sa gabi para hindi makaltasan ng sahod.

Tapos, kung isa lang ang smartphone o tablet sa bahay ninyo, BAKA pwedeng overkill ang reklamo. Pero kung 5 kayo na may tig-iisang smartphone at may tablet pa at my PC/laptop pa, hindi na siguro natin kailangan magcompute ng demand.

At kung mag-isa ka sa lang gumagamit ng internet sa bahay ninyo, malamang mag-isa ka lang sa buhay at malungkot.

LP_Is_Angry · 11 years ago

Oh well this only signifies one thing, they just want to increase profit. Oh let’s just hope other ISP won’t follow this trend even though I had a feeling NTC is behind this implementation for double edge advocacy – piracy and money.

Sure they will publish another official statement stating their reasons but would that revert things? The answer is clearly no. But little that they know that the more they control, the more problems arise.

Oh. Let’s not forget people why SOPA/PIPA wasn’t push through globally. It wasn’t because of the people demand to shut it down for this was the proposal exchange – clean and precise.

Whatnow · 11 years ago

eh anong silbi ng NTC?! Pinabayaan lang? Lang kwentang NTC namn!

NotaSheep · 11 years ago

This is really bad, if Globe does this, PLDT will follow! fuck now will never get any increase in bandwidth! will be stuck in the same rate and performance with no improvement at all! will be locked down and can’t do anything about it because they are still a private business sector!

adfadf · 11 years ago

still bullshit! malugi sana sila dahil jan.. pag ako naapektohan nyan lilipat na talaga ako sa ibang ISP..
3mbps and 15gb per month is bullshit.. even 7gb per day is not enough for me. and that speed after the cap 64kbs? are they fuckin kidding?

qazw · 11 years ago

No matter what excuses they make, this new plans of Globe is still full of unrealistic capping crap. I’m very ashamed to be a former employee of this crappy money grabbing company.

’em · 11 years ago

At sinabi nila sa official statement nila na…

We believe the data allocation of the Tattoo home broadband plans accurately reflects the typical usage profile of our customers.

Hindi ba sila nalipasan ng gutom sa sinasabi nila? Yung naka plan 5Mbps, nakaka 20GB lang per month ang current users nila??? Hahahahaha mag youtube ka lang ng tuloy-tuloy sa isang device (which is super common nowadays), kulang na kulang yang 20GB mo eh! Eh sa isang bahay, bihira naman yung may isang smartphone!

Globe, kailan ba matatapos ang lame excuses ninyo! Magising ka naman sa katotohanan na ang dahilan ay HINDI ninyo kayang sabayan ang data needs ng consumers ninyo kasi you don’t have that enough capacity and infrastructure.

And yet, gusto ninyo mag-increase ng customer base!

Ay ewan!

paul · 11 years ago

if you do the math mas mahal sila kesa sa PLDT because of the bandwidth cap.

booker · 11 years ago

Oh my, I had thought that the lowered data limits were for non-Spotify and non-Hooq traffic so it wouldn’t be all that bad for new subscribers. But according to this new press release from Globe these “unlimited” streaming services will consume your meager data allowance.

It’s almost like they are intentionally trying to scare away new business. Do Globe exec’s go through random drug tests every month? If not perhaps it should be implemented. lol.

Dhan · 11 years ago

well that’s a relief (atleast for us existing/old subscriber).

dothackjhe · 11 years ago

It’s a good thing that we, old subscribers, are not affected with this recent policy changes regarding the bandwidth consumption in their service. I just cannot imagine myself limiting my bandwidth usage to a few Gigabytes in a month while still paying the same amount I used to if ever we get affected by the changes.

There goes a sigh of relief for me.

tonio · 11 years ago

buti na lang at nakapag upgrade ako from their old 2 Mbps for Php1299 to 5 Mbps for Php 1599 right before they changed their plans/policies. whew! :D

’em · 11 years ago

It’s not actually a total relief for us existing subscribers. If we are subscribed to a higher plan and we just suddenly don’t need it and a lower plan would be much suitable for us, or we don’t have enough money to pay for it or we are subscribed to a lower plan and we want a higher one because we think our need has increased, and make any change to our current plan (upgrade/downgrade) will automatically migrate us to the new ones.

Ryan M. · 11 years ago

Ahm.. They didn’t say anything about renewals about having no changes to their plan. They only said ‘existing customers will continue to enjoy their current subscriptions with no changes.’

They did not indicate what would happen after ‘current subscription’ expires. None at all.

How did you come to this conclusion then:
“In the press release, Globe stressed that existing subscribers will not be affected in any way as long as they stick to their subscription plans (even after their 2-year lock-in period expires).”

Chari S. · 11 years ago

I went to the Globe store yesterday and they still offer unlimited internet plans. This is clearly a new product from Globe which is optional.

phillip · 11 years ago

You don’t actually have to renew your contract after the 2-year lock-in period. It is only meant to keep you subscribed at a minimum of 2 years. You can still continue your subscription after the lock-in expires, the only difference is that you won’t have to pay a fine for unsubscribing from their service.

Of course renewing would mean that you’d get the new service with data caps.

This happened before, back when there’s no daily data caps. We weren’t forced into the new higher speed, daily data capped subscriptions. We kept using our unlimited connection even after the lock-in period.

Rabbitkun · 11 years ago

It doesn’t change the fact that it still sucks, this will surely scare away new subscribers. Just imagine the old 5mbps has 10gb per day x 30 days = 300gb per month vs 20gb now of the same plan :/

Dhan · 11 years ago

yep, I doubt globe will have any new subscriber anytime soon with this kind of monthly-crap.

p.s: I’m also using 5mbps 10gb/dailycap, capping sucks regardless of allowance.

Reader · 11 years ago

Oh, they’ll have new subs all right…the ones na mauuto ng mga sales reps nila at yung mga walang alam sa bagong data capping policy ng Globe.

VinoD. · 11 years ago

Data cap data cap kayo diyan eh parang gosurfs nila to. consumable plans.

WarrenC. · 11 years ago

They can justify their new plans all they want, but it still sucks, and it’s still them forcing content on their subscribers. Not everyone wants Spotify and an NBA League Pass. Consumers should be allowed to choose what content they want on their own, and not forced on them just because it’s their perception of what their subscribers want.

’em · 11 years ago

Agree!!! Wala akong pakialam sa mga pakulong kalokohan ng Globe! Magbabayad ako ng 1k+ para makining sa Spotify o manood doon sa HOOQ? Katarantaduhan!