Written by 
While Smart and Globe are both offering Php499 a month for unlimited calls on mobile and landline within their own network, Sun Cellular Double Unlimited is also offering similar to its subscribers for half that price — at Php249.
To subscribe for Sun Double Unlimited, you need to call *738# on your mobile.
Has anyone here tried this yet?
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
I’m taking this opportunity to vent a bit. I subscribed to Sun Cellular Postpaid Broadband since the store agent gave an assurance that it will give me a fast and reliable internet connection in Muntinlupa. Unang araw na ginamit ko ang product, hnd umaabot ng 100kbps ang signal. Tumawag ako sa customer service, they said magsusubmit sila ng ticket to resolve my issue. They promised na within 24 hours magbibigay cla ng feedback. Naghintay ako pero wala. The next day tumawag ako, on the process pa daw ang concern ko. I asked for a supervisor, the agent transferred me to Miss Alphie, Officer in charge daw sa floor. Sabi nya, ifoforward daw nya ulit ang concern ko and she promised to give me a call back within the day. Guess what? Wala akong nareceive na tawag. Third day, tumawag ako ulit sa kanila, tinanong ko ang agent na nakasagot kung bakit walang callback si Miss Alphie after nyang mag promise. Sabi sakin ng agent after 10 minutes siguro sa call na yun, nakausap daw nya si Miss Alphie at sinabi daw ni Miss Alphie na tumawag sya sa number ko, babae daw ang nakasagot at naliligo ako. E wala naman. Ginawa pa akong sinungaling. I asked to be transferred to Miss Alphie, nung kausap ko na sya, sabi nya ibang customer daw pala yun na tulad lang sa name ko. I then asked for a supervisor, sabi ni Miss Alphie engaged pa daw sa call ang supervisor pero tatawagan daw ako within the day ni Jay Dulap, supervisor nila. Same thing happened; I did not receive a call back from the supervisor. The next day, tumawag ako ulit. Nakausap ko ang isa pang supervisor, sa araw din nay un, I received a callback from a manager. Sabi nya, makakareceive daw ako ng call the next day from a technician for troubleshooting. WALA NA NAMAN AKONG NARECEIVE NA CALL. Fifth day na ngayon at wala pa ring resolution sa concern ko. Ngayon may kausap akong CS agent, 1hr and 33 minutes na kame sa call habang sinusulat ko to dahil hnd pa rin daw available ang supervisor nya.They keep on saying na naforward na ang concern ko sa proper department at maghintay lang daw ako ng callback within the day. Sino pang maniniwala????? In my opinion, Sun Cellular has a very poor customer service. What a shame.
@Raffy gawain yan ng smart/pldt para hirap ang ibang network.
sun FTW…..pinaka madaya yun SMART.
@kinny – Even if you don’t have many Sun contacts, your 350 plan will not be wasted. I too don’t have many Sun contacts, so my plan is i-Text where I have 250 text messages (any network) every month aside from the P350 worth of voice calls to any network (P6.00 for Sun-to-Sun and P6.50 for Sun-to-other-networks). So, there is no waste in load unless you send less than 250 text message per month and you don’t call anyone (even to other networks).
For those who are now using Double Unlimited, how is connection to PLDT, Bayantel or Globelines? I’ve tried using Globe DUO and I was unable to connect to PLDT. Ang masaklap niyan, ang kailangan kong madalas tawagan ay PLDT. Kaya, nasayang lang ang binayad for the Globe DUO.
found this just last night… Interesting!
http://www.suncellular.com.ph/news_detail.php?id=70
@ Ian,
Btw, I think the lowest plan for globe now is 500. I still cant convince myself to get a plan when there’s a lot cool services for prepaid.
Quote:
@gray
The superduo’s on top of your current Globe plan, am i right?
So 800 (lowest plan I know) + 499? = 1,299??
========================
@ Ian
Yes, its on top of current Globe plan. Well, I’m a prepaid subscriber kase so I have a full freedom to subscribe to it anytime that I wanted.
But I feel sad for postpaid subscribers kase they can’t enjoy some services like this kase they have fixed MSF and any added services means added charge.
Maybe telecom companies should have a plan na consumable and its up to the user kung pano nya gagamitin like enroll to unlimited text, unlimited surf and the likes then kung lumampas ka lang sa consumable amount mo eh saka ka nila icharge ng extra.
It would be so nice if I could switch to Sun Double Unlimited but I don’t even get to finish my Text Unlimited 4 hours free calls for 30 days. I just don’t know that many SUN users so the 350 plan would really be a waste of money.
80% of my contacts are Globe so Globe Tattoo with Superduo plus immortaltxt suits me fine. I spend about Php800 a month flat. What I don’t use gets carried over to the next month thanks to load validity extensions.
My husband is very happy with his sun double unlimited as a business phone as it has no problem connecting to any landline.
@gray
The superduo’s on top of your current Globe plan, am i right?
So 800 (lowest plan I know) + 499? = 1,299??
I’m a subscriber of both Sun and Globe and I always load a text unlimited on my Sun every month. But recently, Globe just launch its new product which is the Super Duo. It is an unlimited call to any Globe or TM subscribers and to any landline with the same area code. Intro price nya is 499 for postpaid and 599 for prepaid.
As for my experience eh sulit naman ang Super Duo. They will also give you a virtual landline number so your friend can call you using their landline.
So kung eto na yung magiging permanent price nya talaga eh malamang tuloy tuloy na ako magSuper Duo compare sa Double Unlimited which will total to 599 din.