Anker has issued an urgent recall for its popular PowerCore 10000 (model A1263) power banks, advising customers to stop using affected units immediately. The U.S. Consumer Product Safety Commission (CPSC) received 19 reports of these compact chargers overheating, catching fire, or exploding, resulting in minor burn injuries and over $60,700 in property damage. Anker is now offering a free replacement device or a $30 gift card to ensure user safety.
The recall covers approximately 1,158,000 units sold online through Amazon, Newegg, and eBay between June 2016 and December 2022. Users can identify recalled power banks by the engraved Anker logo and model number A1263 on the bottom edge. However, only devices sold in the U.S. with specific serial numbers are part of this action—customers should check Anker’s official recall page to confirm eligibility.
To participate, owners must submit two photos: one of the power bank marked with the date and the word “recall” in permanent marker, and another showing the model and serial numbers. While Anker suggests including a purchase receipt, it isn’t mandatory for obtaining the replacement. Opting for the free 10,000mAh PowerCore (model A1388) upgrade comes with handy extras like a charge-level display and a USB-C cable lanyard.
Safety experts remind consumers that aging lithium-ion batteries can become volatile over time. Once you’ve confirmed your unit is recalled, Anker urges you to take it to a certified e-waste or battery recycling center—resources are available via the U.S. Environmental Protection Agency. Never toss a compromised battery in regular trash or communal recycling bins, as these methods can increase the risk of fire or environmental harm.
This recall underscores a growing awareness of backup-battery safety. With smartphones, tablets, and portable gadgets becoming integral to daily life, reliable power sources are in high demand. Yet lithium-ion technology, while efficient, carries inherent risks if damaged, overcharged, or aged beyond its design life.
Looking ahead, some manufacturers are exploring solid-state battery technology, which promises enhanced safety, longer life, and greater energy density. Though still pricier than traditional lithium-ion packs, solid-state options may become mainstream as production scales.
For now, Anker’s swift recall and customer-friendly replacement program aim to mitigate risks and reassure millions of users who rely on PowerCore devices. To check your serial number or request a replacement, visit Anker’s recall portal and follow the step-by-step instructions.
US only? other countries did not get the defective item?